TERMS, CONDITIONS, AND REFUND POLICY

Effective date: January 01, 2025
Last updated: August 25, 2025

1. Operator Information

This website and all events under the “Drunken Monkey Prague” brand are operated by:

EVENT HORIZON s.r.o.

IČO: 24213900

DIČ: CZ24213900

Nad Petruskou 639/6, Vinohrady (Praha 2), 120 00 Praha, Czech Republic

We sell tickets directly and through authorized partners and distributors.

2. Payment

Payments are processed securely by our chosen payment provider. You will enter your payment details on a page operated by that provider.

3. Contract Formation

A binding contract is formed when payment is made. This contract is governed by Czech law, and any disputes will be resolved exclusively in the courts of the Czech Republic.

We reserve the right to decline any booking at our discretion.

4. Safety and Participant Responsibility

  • All participants attend events at their own risk.
  • Consumption of alcohol is at your discretion — please drink responsibly.
  • We accept no responsibility for injury, illness, or damage resulting from excessive drinking or unsafe behavior.
  • Participants must be 18 years or older. Valid government-issued ID is required.
  • Persons with medical conditions or who are pregnant are advised not to participate and must inform us of their condition before attending.

5. Tickets

  • All tickets must be purchased before participation.
  • Tickets purchased from third parties must be redeemed for a wristband at the starting venue.

6. Partner-Delivered Event Elements

Some Drunken Monkey events may be delivered in cooperation with trusted partners who provide certain elements of the experience (such as venues, entertainment, transport, food, or beverages). EVENT HORIZON s.r.o. remains your contracting party and is responsible for your booking and payment.

When a partner is involved in delivering part of an event, they are responsible for their specific services, and participants agree to follow their rules and instructions. We carefully select our partners but cannot accept liability for matters outside our direct control.

7. Right to Refuse Entry or Remove Participants

We reserve the right to refuse entry or remove anyone who is drunk, disorderly, aggressive, abusive, or acting in an anti-social manner. No refunds will be issued in such cases.

8. Indemnity

Participants agree to indemnify EVENT HORIZON s.r.o. and its staff, agents, and partners against any claims, damages, or losses caused by their actions.

9. Changes to Events

We may change or modify events without notice, including changing venues or schedules. We will aim to substitute comparable venues or services when possible.

10. Cancellation & Refund Policy

  • Cancellation 7–4 calendar days before the event: 20% cancellation fee.
  • Cancellation within 3 calendar days of the event: No refund.
  • If we cancel an event, we will offer a refund or replacement ticket.

11. Venue Rules

All venues reserve the right to refuse entry or remove participants for any reason. No refunds will be issued in such cases.

12. Applicable Law

These terms are governed by Czech law.